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<loc>https://www.marketdirection.se/</loc>
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<loc>https://www.marketdirection.se/about-us/</loc>
<lastmod>2026-03-26T11:23:30+01:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/56/OM-oss-2.jpg</image:loc>
<image:title><![CDATA[Om oss på MarketDirection]]></image:title>
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<image:title><![CDATA[A faster route to profitable development with MarketDirection]]></image:title>
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<image:title><![CDATA[MarketDirection NPS experts]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/56/Flyg-med-Voice-of-the-Customer.jpg</image:loc>
<image:title><![CDATA[Voice of the Customer – understand and develop through customer feedback]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/56/Medarbetare-pa-MarketDirection.jpg</image:loc>
<image:title><![CDATA[Team MarketDirection]]></image:title>
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<image:title><![CDATA[Values: Customer-close, Laughter, Challenging and Humble]]></image:title>
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<image:title><![CDATA[Trust and integrity GDPR and industry guidelines]]></image:title>
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<loc>https://www.marketdirection.se/case/</loc>
<lastmod>2026-05-21T18:51:21+02:00</lastmod>
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<image:title><![CDATA[Kundcase om CX-management och NPS-metoden]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/9/Toyota-Material-Handling-Europe-Kundcase-MarketDirection.jpg</image:loc>
<image:title><![CDATA[Inspirerande kundcase med Toyota Material Handling Europe]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/9/David-Reinerstedt.png</image:loc>
<image:title><![CDATA[David Reinerstedt, TMHE]]></image:title>
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<image:image>
<image:loc>https://www.marketdirection.se/media/posts/9/Lyreco-kundcase-MarketDirection.png</image:loc>
<image:title><![CDATA[Inspirerande kundcase med Lyreco]]></image:title>
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<image:image>
<image:loc>https://www.marketdirection.se/media/posts/9/Undersoekning-Memira-kundcase.jpg</image:loc>
<image:title><![CDATA[Memira kundundersökning]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/9/Case-probono-LUG.jpg</image:loc>
<image:title><![CDATA[Läkare Utan Gränser givarundersökning]]></image:title>
</image:image>
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<image:loc>https://www.marketdirection.se/media/posts/9/Barncancerfonden.jpg</image:loc>
<image:title><![CDATA[Barncancerfonden pro bonokund till MarketDirection]]></image:title>
</image:image>
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<image:loc>https://www.marketdirection.se/media/posts/9/Oriola-citat-Jeanette-3.png</image:loc>
<image:title><![CDATA[Kundcitat Ni gör mitt jobb lättare ]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/9/Exempel-pa-kunder.png</image:loc>
<image:title><![CDATA[Några av MarketDirections kunder]]></image:title>
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</url>
<url>
<loc>https://www.marketdirection.se/case-and-inspo/</loc>
<lastmod>2026-05-22T16:52:45+02:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/27/Kunskpsdelning-om-Net-Promoter-Score.jpg</image:loc>
<image:title><![CDATA[Kunskapsdelning inom kunddriven affärsutveckling]]></image:title>
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<image:image>
<image:loc>https://www.marketdirection.se/media/posts/27/Kundcase-om-NPS.png</image:loc>
<image:title><![CDATA[Kundcase, relationsmätningar transaktionsmätningar, kundupplevelsemätningar medarbetarundersökningar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/27/Lojalitetspodd.png</image:loc>
<image:title><![CDATA[Lojalitetspodden en podd om kundlojalitet]]></image:title>
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<image:image>
<image:loc>https://www.marketdirection.se/media/posts/27/FAQ-om-NPS-och-ENPS.png</image:loc>
<image:title><![CDATA[FAQ om lojalitet och Net Promoter Score och ENPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/27/Tips-och-ideer-om-NPS.png</image:loc>
<image:title><![CDATA[Tips och råd om kundlojalitet, medarbetarlojalitet, NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/27/Natverk.png</image:loc>
<image:title><![CDATA[NPS-Nätverket och NPS-Dagen]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/contact/</loc>
<lastmod>2026-03-26T11:13:49+01:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/34/Kontakta-oss-gaerna.jpg</image:loc>
<image:title><![CDATA[Contact MarketDirection]]></image:title>
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<image:title><![CDATA[Ring till MarketDirection]]></image:title>
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<image:title><![CDATA[Mejla till MarketDirection]]></image:title>
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<image:title><![CDATA[Adress till huvudkontor]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/34/Karta-till-oss-Lilla-Bantorget.jpg</image:loc>
<image:title><![CDATA[Karta till Lilla Bantorget 11]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/34/Johan.jpg</image:loc>
<image:title><![CDATA[Johan Laudon VD NPS-expert]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/Monica-Wilk-Brohlin.png</image:loc>
<image:title><![CDATA[Monica Wilk Brohlin]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/Nina-Laudon.png</image:loc>
<image:title><![CDATA[Nina Laudon NPS-expert]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/Christian.jpg</image:loc>
<image:title><![CDATA[Christian Callergård Systemansvarig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/James.jpg</image:loc>
<image:title><![CDATA[James Casati]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/Marcus.jpg</image:loc>
<image:title><![CDATA[Marcus Dogramaci]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/Joshua.jpg</image:loc>
<image:title><![CDATA[Joshua Bäckström]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/Vakthund-1.jpg</image:loc>
<image:title><![CDATA[Frankie vakthund]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/34/Medarbetare-MarketDirection.png</image:loc>
<image:title><![CDATA[Teamwork]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/cookie-policy/</loc>
<lastmod>2026-05-19T18:55:16+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/16/Cookie-policy.jpg</image:loc>
<image:title><![CDATA[]]></image:title>
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</url>
<url>
<loc>https://www.marketdirection.se/customer-feedback-and-surveys/</loc>
<lastmod>2026-03-26T11:20:33+01:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/52/Kundundersoekningar.jpg</image:loc>
<image:title><![CDATA[Våra tjänster - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/52/Dynamic.png</image:loc>
<image:title><![CDATA[Dynamic questions with AI-generated follow-up questions]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/52/Relation.png</image:loc>
<image:title><![CDATA[Relationship survey]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/52/Touchpoint.png</image:loc>
<image:title><![CDATA[Customer experience surveys]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/52/Digitalfeedback.png</image:loc>
<image:title><![CDATA[Digital feedback]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/52/Different-channels.png</image:loc>
<image:title><![CDATA[Customer feedback across different channels]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/52/Combination-for-most-impact.png</image:loc>
<image:title><![CDATA[The right mix of customer feedback for greater impact]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/52/Other-types-of-surveys.png</image:loc>
<image:title><![CDATA[Quality evaluation, Customer Panels, Promoter Programs]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/customer-spirit-index-2/</loc>
<lastmod>2026-05-21T18:48:59+02:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/44/Customer-Spirit-Index-Kundkultur.jpg</image:loc>
<image:title><![CDATA[Customer-Sprit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Maeta-kundkultur.jpg</image:loc>
<image:title><![CDATA[Mät styrka i kundkulturen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Kundkultur.png</image:loc>
<image:title><![CDATA[Kundkultur börjar inifrån]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Se hur er kultur stödjer eller hindrar CX-framgång - Prata med oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Master-of-Customer-at-Heart-2.png</image:loc>
<image:title><![CDATA[Master of Customer at Heart med Customer Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Boka-moete.png</image:loc>
<image:title><![CDATA[Få konkreta åtgärder för att stärka kundfokus - Hör av dig till oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Sagt-om-tjaensten-2.png</image:loc>
<image:title><![CDATA[Omdöme om Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Redo att stärka kundkulturen? Kontakta MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Hur-det-gar-till.png</image:loc>
<image:title><![CDATA[Förändringsarbete för ökad kundkultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Kontakta-oss-3.png</image:loc>
<image:title><![CDATA[Nyfiken på att utforska hur kultur driver CX; Kontakta gärna oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Kundcentrerad-foeretagskultur.png</image:loc>
<image:title><![CDATA[Kundcentrerad företagskultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Friktionsfri-kundresa-vid-kundkultur-i-ryggrad.png</image:loc>
<image:title><![CDATA[Friktionsfri kundresa vid kundkultur längs hela vägen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Customer-Spirit-Index-loop.png</image:loc>
<image:title><![CDATA[Customer-Spirit Loop och Customer Culture Transformation]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Susanne-Haegvall.jpg</image:loc>
<image:title><![CDATA[Susanne Hägvall Senteo samarbetar med MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Emilie-Loman.jpg</image:loc>
<image:title><![CDATA[Emilie Loman Wowservice samarbetar med MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Linda-OEhling-Kundkulturcoach.png</image:loc>
<image:title><![CDATA[Linda Öhling Kundkulturcoach]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Boka-moete-3.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Prata-kundkultur-med-oss.png</image:loc>
<image:title><![CDATA[Prata kundkultur med oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/44/Fa-en-tydlig-riktning.png</image:loc>
<image:title><![CDATA[Få ett nuläge på kundkulturen]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/customer-spirit-index-en/</loc>
<lastmod>2026-05-18T15:35:16+02:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/51/Customer-Spirit-Index-Kundkultur.jpg</image:loc>
<image:title><![CDATA[Customer-Sprit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Master-of-Customer-at-Heart-2.png</image:loc>
<image:title><![CDATA[Master of Customer at heart with Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Kundkultur-2.png</image:loc>
<image:title><![CDATA[Customer culture starts from within]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Customer-Culture-2.png</image:loc>
<image:title><![CDATA[Customer culture insights that lead to action – Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Sagt-om-tjaensten.png</image:loc>
<image:title><![CDATA[Testimonials about Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Contact-us-2.png</image:loc>
<image:title><![CDATA[]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Hur-det-gar-till-2.png</image:loc>
<image:title><![CDATA[Change process for stronger customer culture]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Kundcentrerad-foeretagskultur-2.png</image:loc>
<image:title><![CDATA[Customer-centric corporate culture]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/51/Friktionsfri-kundresa-vid-kundkultur-i-ryggrad-2.png</image:loc>
<image:title><![CDATA[Frictionless customer journey with customer culture embedded throughout]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/cx-and-nps-program/</loc>
<lastmod>2026-03-26T11:19:03+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/Vara-tjaenster-2.jpg</image:loc>
<image:title><![CDATA[CX- och NPS-program - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/CX-och-NPS-program-2.png</image:loc>
<image:title><![CDATA[CX- och NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/Customer-first-omtanke-om-kunden-2.png</image:loc>
<image:title><![CDATA[Värdet av CX- &amp; NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/kundfeeback-kunddata.png</image:loc>
<image:title><![CDATA[Kundfeeback chattar kundservice sociala medier]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/CX-plattform-2.jpg</image:loc>
<image:title><![CDATA[Intelligent CX system AI, enkät, analysportal, aktivitetshantering]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/From-action-to-result-2.png</image:loc>
<image:title><![CDATA[Från insikt till action - agera på resultat]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/Kundcentrerad-foeretagskultur-2.png</image:loc>
<image:title><![CDATA[Kundkultur - kundcentrerad verksamhet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/CX-NPS-business-CLV-churn-prevention.png</image:loc>
<image:title><![CDATA[CX NPS affärskoppling CLV churn prevention]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/XM-plattform-CX-plattform-NPS-Plattform-2.png</image:loc>
<image:title><![CDATA[XM CX NPS plattform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/AI-CX-NPS-3.png</image:loc>
<image:title><![CDATA[AI CX NPS - framtidens väg att följa kundens fotspår]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/Right-direction.png</image:loc>
<image:title><![CDATA[Få en rejäl skjuts i rätt riktning med MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/50/Lojalitetsarbetet-passar-som-handen-i-handsken-3.png</image:loc>
<image:title><![CDATA[CX- &amp; NPS-programmet passar som handen i handsken för...]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/cx-och-nps-program/</loc>
<lastmod>2026-05-26T20:01:23+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Vara-tjaenster-2.jpg</image:loc>
<image:title><![CDATA[CX- och NPS-program - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Score-System-Spirit.jpg</image:loc>
<image:title><![CDATA[CX- och NPS-program - Score System Spirit]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Customer-first-omtanke-om-kunden.png</image:loc>
<image:title><![CDATA[Värdet av CX- &amp; NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/kundfeeback-kundundersoekningar-kunddata.png</image:loc>
<image:title><![CDATA[Kundfeeback enkäter chattar kundservice sociala medier]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/CX-plattform.jpg</image:loc>
<image:title><![CDATA[Intelligent CX system AI, enkät, analysportal, aktivitetshantering]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Fran-insiktig-till-action-till-resultat.png</image:loc>
<image:title><![CDATA[Från insikt till action - agera på resultat]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Kundcentrerad-foeretagskultur.png</image:loc>
<image:title><![CDATA[Kundkultur - kundcentrerad verksamhet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Kontakta-oss-3.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/CX-NPS-affaerskoppling-CLV-churn-prevention.png</image:loc>
<image:title><![CDATA[CX NPS affärskoppling CLV churn prevention]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/XM-plattform-CX-plattform-NPS-Plattform.png</image:loc>
<image:title><![CDATA[XM CX NPS plattform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Kontakta-oss-4.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/AI-CX-NPS.png</image:loc>
<image:title><![CDATA[AI CX NPS - framtidens väg att följa kundens fotspår]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Fa-en-rejael-knuff-i-raett-riktning-i-lojalitetsarbetet.png</image:loc>
<image:title><![CDATA[Få en rejäl skjuts i rätt riktning med MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Lojalitetsarbetet-passar-som-handen-i-handsken.png</image:loc>
<image:title><![CDATA[CX- &amp; NPS-programmet passar som handen i handsken för...]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/ISO-9001-Customer-Driven-QMS.png</image:loc>
<image:title><![CDATA[Kvalitetssäkring ISO-9001 och Customer Driven QMS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/47/Boka-moete-3.png</image:loc>
<image:title><![CDATA[Boka möte om ISO 9001]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/digital-feedback-demo/</loc>
<lastmod>2026-04-15T16:12:13+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Customer-Spirit-Index-Kundkultur.jpg</image:loc>
<image:title><![CDATA[Customer-Sprit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Master-of-Customer-at-Heart.png</image:loc>
<image:title><![CDATA[Master of Customer at heart med Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Kundkultur.png</image:loc>
<image:title><![CDATA[Kundkultur börjar inifrån]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Insikter-om-kundkultur-som-leder-till-handling.png</image:loc>
<image:title><![CDATA[Insikter om kundkultur som leder till handling – Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Sagt-om-tjaensten-2.png</image:loc>
<image:title><![CDATA[Omdöme om Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Redo att stärka kundkulturen? Kontakta MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Hur-det-gar-till.png</image:loc>
<image:title><![CDATA[Förändringsarbete för ökad kundkultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Kontakta-oss-3.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Kundcentrerad-foeretagskultur.png</image:loc>
<image:title><![CDATA[Kundcentrerad företagskultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Friktionsfri-kundresa-vid-kundkultur-i-ryggrad.png</image:loc>
<image:title><![CDATA[Friktionsfri kundresa vid kundkultur längs hela vägen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/58/Customer-Spirit-Index-loop.png</image:loc>
<image:title><![CDATA[Customer-Spirit Loop och Customer Culture Transformation]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/employee-surveys/</loc>
<lastmod>2026-03-26T11:23:21+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/55/eNPS-l.jpg</image:loc>
<image:title><![CDATA[eNPS medarbetarlojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/55/Employees.png</image:loc>
<image:title><![CDATA[eNPS employee loyalty, employee surveys]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/55/Lojala-medarbetare-2.jpg</image:loc>
<image:title><![CDATA[eNPS employee loyalty, employee surveys]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/55/Happy-employee.jpg</image:loc>
<image:title><![CDATA[Employees recommending their employer]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/55/eNPS-NPS.jpg</image:loc>
<image:title><![CDATA[Employee loyalty and customer loyalty are connected]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/experience-management-platform/</loc>
<lastmod>2026-05-25T14:47:29+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Experience-Management-Plattform-2.jpg</image:loc>
<image:title><![CDATA[Våra tjänster - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/XM-program.jpg</image:loc>
<image:title><![CDATA[XM platform for CX and EX – from insight to action]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/XM-platfom-functionalities.jpg</image:loc>
<image:title><![CDATA[XM platform with AI analytics, close-the-loop and action planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Insight-Action-result.jpg</image:loc>
<image:title><![CDATA[XM experts using the Forsta platform to increase value]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Analysis.png</image:loc>
<image:title><![CDATA[How we take loyalty work to the next level]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/CX-plattform-2.jpg</image:loc>
<image:title><![CDATA[CX and NPS platform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Effekt-av-high-data-qualite.jpg</image:loc>
<image:title><![CDATA[Integration platform for data management]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Kunddathantering-2.jpg</image:loc>
<image:title><![CDATA[Customer data management for accurate decisions]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Data-action-3.jpg</image:loc>
<image:title><![CDATA[Customer data management for increased impact]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Effekt-av-high-data-qualite-2.jpg</image:loc>
<image:title><![CDATA[Impact of high data quality]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/XM-platform.jpg</image:loc>
<image:title><![CDATA[Standard solution for XM platform – CX/EX insights portal]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/53/Add-ons-till-XM-CX-och-NPS-plattform.jpg</image:loc>
<image:title><![CDATA[Add-ons for XM CX and NPS platform]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/experience-management-plattform/</loc>
<lastmod>2026-05-26T20:00:51+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Experience-Management-Plattform-2.jpg</image:loc>
<image:title><![CDATA[Våra tjänster - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/XM-program-far-vingar.jpg</image:loc>
<image:title><![CDATA[XM-plattform för CX och EX från insikt till action]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/XM-plattform-med-manga-funktionaliteter.jpg</image:loc>
<image:title><![CDATA[XM-plattform med AI-analys, close-the-loop och action-planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/CRM-kopplad-till-Forsta.jpg</image:loc>
<image:title><![CDATA[CRM kopplat till Forsta Plus]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Fran-insikt-till-action-till-resultat.jpg</image:loc>
<image:title><![CDATA[Experter i XM-plattform Forsta ökar värdet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Styr-lojalitetsarbetet-till-nya-nivaer-2.jpg</image:loc>
<image:title><![CDATA[Så driver vi lojalitetsarbetet till nya nivåer]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Boka-moete-3.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/CX-plattform.jpg</image:loc>
<image:title><![CDATA[CX- och NPS-plattform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Integrationsplattform-2.jpg</image:loc>
<image:title><![CDATA[Integrationsplattform för datahantering]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Kontakta-oss-3.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Kunddathantering.jpg</image:loc>
<image:title><![CDATA[Kunddatahantering för träffsäkra beslut]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Kontakta-oss-5.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Data-action-2.jpg</image:loc>
<image:title><![CDATA[Kunddatahantering för ökad effekt]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Kontakta-oss-6.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Effekt-av-hoeg-datakvalitet.jpg</image:loc>
<image:title><![CDATA[Effekt av hög datakvalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Kontakta-oss-7.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Standardloesning-av-XM-CX-och-NPS-plattform.jpg</image:loc>
<image:title><![CDATA[Standardlösning-för-XM-plattform – CX/EX-insiktsportal]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/46/Add-onsloesning-till-XM-CX-och-NPS-plattform.jpg</image:loc>
<image:title><![CDATA[Add ons till XM CX och NPS plattform]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/faq/</loc>
<lastmod>2026-05-22T16:49:00+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/MarketDirections-historia.jpg</image:loc>
<image:title><![CDATA[FAQ vanliga frågor om NPS och eNPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/givande-utveckling-med-kundfokus-2.png</image:loc>
<image:title><![CDATA[Om att utveckla verksamheten utifrån kund]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/NPS-metoden-processflode-l-3.png</image:loc>
<image:title><![CDATA[NPS-metoden väletablerad metod för ökad lojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Tips-och-rad-om-NPS.jpg</image:loc>
<image:title><![CDATA[Tips och inspiration om NPS och kundlojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Score-System-Spirit.jpg</image:loc>
<image:title><![CDATA[Score System Spirit - CX- och NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Detractors-passives-promoters-2.png</image:loc>
<image:title><![CDATA[Detractors Passives Promoters]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Detractor-behaviour.png</image:loc>
<image:title><![CDATA[Detractors eller Negativas beteende]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Passive-behaviour.png</image:loc>
<image:title><![CDATA[Passives eller Passivas beteende]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Promoter-behaviour.png</image:loc>
<image:title><![CDATA[Promoters eller Ambassadörernas beteende]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Feedback-insikt-action-resultat.png</image:loc>
<image:title><![CDATA[NPS-konsulter för ökad kundcentrering]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/11/Riktigt-lojal-kund.jpg</image:loc>
<image:title><![CDATA[Att få fler kunder som älskar ditt företag]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/in-english/</loc>
<lastmod>2026-01-09T16:51:29+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/Skjuts-i-det-CX-arbetet.jpg</image:loc>
<image:title><![CDATA[Growth throug increased loyalty]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/Relationer-och-upplevelser-paverkar-lojaliteten-2.jpg</image:loc>
<image:title><![CDATA[End-to-end provider within CX, NPS, and customer-driven business development]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/CX-Och-NPS-program.png</image:loc>
<image:title><![CDATA[CX and NPS programs]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/NPS-Audit-och-Planner.png</image:loc>
<image:title><![CDATA[NPS Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/Customer-Spirit-Index-kundkultur.png</image:loc>
<image:title><![CDATA[Customer-Spirit Index customer culture]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/XM-plattform-CX-plattform.png</image:loc>
<image:title><![CDATA[Experience Management CX EX platform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/Kundfeedback-och-undersoekningar.png</image:loc>
<image:title><![CDATA[Customer feedback and surveys]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/Utbildning-och-workshops-inom-CX-och-NPS.png</image:loc>
<image:title><![CDATA[Training &amp; workshops in CX and NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/NPS-konsulter-som-hjaelper-dig-na-affaersmalen.png</image:loc>
<image:title><![CDATA[Customer relationships and experiences that drive loyalty]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/Move-forward-in-CX-and-NPS.png</image:loc>
<image:title><![CDATA[Move forward with CX and NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/AI-CX-NPS.png</image:loc>
<image:title><![CDATA[Business impact of CX NPS and AI ]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/David-Reinerstedt.png</image:loc>
<image:title><![CDATA[David Reinerstedt, Toyota Material Handling Europe]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/33/Nagra-av-vara-kunder.jpg</image:loc>
<image:title><![CDATA[Some of MarketDirection’s customers]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/jobba-hos-oss/</loc>
<lastmod>2025-12-18T13:24:39+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/35/kontakt-welcome-to-marketdirection.jpg</image:loc>
<image:title><![CDATA[Jobba hos oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/35/glad-medarbetare-2.jpg</image:loc>
<image:title><![CDATA[Glada medarbetare]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/35/NPS-champ-med-driv.jpg</image:loc>
<image:title><![CDATA[NPS-champ med kundfokus och driv]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/35/Relationer-och-upplevelser-paverkar-lojaliteten.jpg</image:loc>
<image:title><![CDATA[Kort om oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/35/Flyg-med-Voice-of-the-Customer.jpg</image:loc>
<image:title><![CDATA[Var med på vår resa]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/kom-igang-med-nps/</loc>
<lastmod>2026-05-19T15:24:08+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Kom-igang-med-NPS.jpg</image:loc>
<image:title><![CDATA[Kom igång med NPS - nycketal och metod]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Kundlojalitet-Net-Promoter-Score.jpg</image:loc>
<image:title><![CDATA[Få fler nya kunder med NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Webinar-kom-igang.jpg</image:loc>
<image:title><![CDATA[Webinar - Rivstarta ditt NPS-arbete - Kom igång med NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Tryggrivstart.jpg</image:loc>
<image:title><![CDATA[Trygg start på NPS-resan]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Fa-en-rejael-knuff-i-raett-riktning-i-lojalitetsarbetet.png</image:loc>
<image:title><![CDATA[Kom igång med CX- och NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Relationsundersokning-med-NPS.png</image:loc>
<image:title><![CDATA[Kundundersökning Enkätsystem]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/6/Starta-lojalitetsarbetet.jpg</image:loc>
<image:title><![CDATA[Starta igång NPS-arbetet]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/kontakt/</loc>
<lastmod>2026-05-19T11:08:26+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Kontakta-oss-gaerna-2.jpg</image:loc>
<image:title><![CDATA[Kontakta oss gärna! hälsar vi på MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Ring-MarketDirection.png</image:loc>
<image:title><![CDATA[Ring till MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Mejla-MarketDirection.png</image:loc>
<image:title><![CDATA[Mejla till MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/kontaktform.png</image:loc>
<image:title><![CDATA[Kontaktformulär till MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/MarketDirections-kontor.png</image:loc>
<image:title><![CDATA[Adress till huvudkontor]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Karta-till-oss-Lilla-Bantorget-2.jpg</image:loc>
<image:title><![CDATA[Karta Lilla Bantorget 11 MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Johan-hemsida-3.jpg</image:loc>
<image:title><![CDATA[Johan Laudon VD NPS-expert]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Monica-hemsida.jpg</image:loc>
<image:title><![CDATA[Monica Wilk Brohlin projektledare ]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Nina-Laudon.png</image:loc>
<image:title><![CDATA[Nina Laudon NPS-expert]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Christian-2.jpg</image:loc>
<image:title><![CDATA[Christian Callergård systemansvarig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/James.jpg</image:loc>
<image:title><![CDATA[James Casati systemansvarig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Marcus.jpg</image:loc>
<image:title><![CDATA[Marcus Dogramaci]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Joshua.jpg</image:loc>
<image:title><![CDATA[Joshua Bäckström]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Vakthund-1.jpg</image:loc>
<image:title><![CDATA[Frankie vakthund]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Susanne-Haegvall-2.jpg</image:loc>
<image:title><![CDATA[Susanne Hägvall Senteo samarbetar med MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Emilie-Loman-2.jpg</image:loc>
<image:title><![CDATA[Emilie Loman Wowservice samarbetar med MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Linda-OEhling-Kundkulturcoach.png</image:loc>
<image:title><![CDATA[Linda Öhling House of CX samarbetar med MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte om Customer-Spirit Index och kundkultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Prata-kundkultur-med-oss-2.png</image:loc>
<image:title><![CDATA[Prata kundkultur med oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Fa-en-tydlig-riktning.png</image:loc>
<image:title><![CDATA[Få en riktning och ett nuläge på kundkulturen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Forsta.png</image:loc>
<image:title><![CDATA[Forsta Samarbetspartner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/4/Medarbetare-MarketDirection.png</image:loc>
<image:title><![CDATA[Teamwork]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/kundfeedback-och-enkaeter/</loc>
<lastmod>2026-03-26T11:39:09+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kundundersoekningar.jpg</image:loc>
<image:title><![CDATA[Våra tjänster - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Dynamiska-fragor.png</image:loc>
<image:title><![CDATA[Dynamiska frågor AI genererade följdfrågor]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Relationsundersoekning-2.png</image:loc>
<image:title><![CDATA[Relationsundersökning]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-3.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-4.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-5.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kundupplevelseundersoekning.png</image:loc>
<image:title><![CDATA[Kundupplevelseundersökningar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Digitalfeedback.png</image:loc>
<image:title><![CDATA[Digital feedback]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-6.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-7.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-8.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Kontakta-oss-9.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Feedback-olika-kanaler.png</image:loc>
<image:title><![CDATA[Kundfeedback olika kanaler]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Raett-kombination-av-kundfeedback.jpg</image:loc>
<image:title><![CDATA[Rätt mix av kundfeedback för ökad effekt]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/45/Andra-undersoekningar.png</image:loc>
<image:title><![CDATA[Kvalitetsutvärdering]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/lojalitetspodden/</loc>
<lastmod>2026-05-22T16:38:43+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Lojalitetspodden-2.0.jpg</image:loc>
<image:title><![CDATA[Lojalitetspodden]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-32-Internkommunikation.jpg</image:loc>
<image:title><![CDATA[Avsnitt 32 - Internkommunikation – brus släcker kundkultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Poddpaus.png</image:loc>
<image:title><![CDATA[Ta en poddpaus - Lyssna på Lojalitetspodden]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-31-Mal-och-fokus-inom-kundkulturarbete.jpg</image:loc>
<image:title><![CDATA[Avsnitt 31 - Mål och fokus kopplat till kundkulturarbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-30-Lojalitetspodden.jpg</image:loc>
<image:title><![CDATA[Avsnitt 30 - Från kundlöften till kundkultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-29.png</image:loc>
<image:title><![CDATA[Avsnitt 29 - Nyttja ambassadörskraften]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-28-2.png</image:loc>
<image:title><![CDATA[Avsnitt 28 - Kundfokus: Snack eller verklighet?]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-27-2.png</image:loc>
<image:title><![CDATA[Avsnitt 27 - Är ledningen med på tåget?]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-26.png</image:loc>
<image:title><![CDATA[Avsnitt 26 - AI, kundfeedback och NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-25.png</image:loc>
<image:title><![CDATA[Avsnitt 25 - Fallgropar och utmaningar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-24.png</image:loc>
<image:title><![CDATA[Avsnitt 24 - Vilse i systemdjungeln?]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Avsnitt-23.png</image:loc>
<image:title><![CDATA[Avsnitt 23 - Vad är en bra NPS?]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Poddavsnitt-22.png</image:loc>
<image:title><![CDATA[Avsnitt 22 - Win win win]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Niklas-Johan-poddavsnitt-21.png</image:loc>
<image:title><![CDATA[Poddavsnitt 21 - Övre högra hörnet!]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Niklas-och-Johan-avsnitt-20.png</image:loc>
<image:title><![CDATA[Poddavsnitt 20 - Tripp trapp trull]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/10/Niklas-Johan-avsnitt-19.png</image:loc>
<image:title><![CDATA[Johan Laudon och Niklas Borgsved - Lojalitetspodden avsnitt 19]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/maxa-effekterna-av-nps/</loc>
<lastmod>2026-05-25T08:10:37+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Maxa-effekterna-av-NPS-arbetet-2.jpg</image:loc>
<image:title><![CDATA[Maxa effekterna av NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Stoett-pa-hinder-i-NPS-arbetet.png</image:loc>
<image:title><![CDATA[Ta pulsen på ditt CX- och NPS-arbete med NPS-Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Skjut-inte-bredvid-CX-malet.jpg</image:loc>
<image:title><![CDATA[Jobba rätt med NPS - slut skjut bredvid CX-målet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/The-NPS-ride-next-step-2.jpg</image:loc>
<image:title><![CDATA[NPS Next Level - Ta nästa kliv i CX- och NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Webinar-push-MarketDirection.jpg</image:loc>
<image:title><![CDATA[Webinar för ledning - koppla NPS med affärsmål]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Join-the-NPS-ride-2.jpg</image:loc>
<image:title><![CDATA[Join the NPS-ride - Hoppa på NPS-tåget]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Ta-genvaegen-med-var-hjaelp-i-ditt-NPS-arbete.jpg</image:loc>
<image:title><![CDATA[Ta genvägar med vårt hjälp]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte - maxa effekten av NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Customer-Spirit-Index-2.png</image:loc>
<image:title><![CDATA[Customer-Spirit Index - stäm av hur kundcentrerade ni är]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/7/Faq-om-NPS.png</image:loc>
<image:title><![CDATA[FAQ om NPS]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/medarbetarundersoekningar/</loc>
<lastmod>2026-03-26T11:34:18+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/eNPS-l.jpg</image:loc>
<image:title><![CDATA[eNPS medarbetarlojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/glad-medarbetare.jpg</image:loc>
<image:title><![CDATA[eNPS medarbetarlojalitet, medarbetarundersökningar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/Lojala-medarbetare.jpg</image:loc>
<image:title><![CDATA[eNPS medarbetarlojalitet, medarbetarundersökningar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/Glad-medarbetare-som-rekommenderar-sin-arbetsgivare-2.jpg</image:loc>
<image:title><![CDATA[Medarbetare som rekommenderar sin arbetsgivare]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/eNPS-NPS.jpg</image:loc>
<image:title><![CDATA[Medarbetarlojalitet och kundlojalitet hänger ihop]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/Boka-moete-2.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/eNPS-Teamwork-2.jpg</image:loc>
<image:title><![CDATA[eNPS stärker medarbetarengagemang och medarbetarlojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/29/Om-eNPS.png</image:loc>
<image:title><![CDATA[Informationsblad med tips om eNPS]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/nps-audit-planner/</loc>
<lastmod>2026-05-18T15:02:17+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/NPS-Audit-Online-topp.jpg</image:loc>
<image:title><![CDATA[NPS-Audit & Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/NPS-Audit-and-Planner-5.png</image:loc>
<image:title><![CDATA[Ta pulsen på ditt CX- och NPS-arbete med NPS-Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Verktyg-som-stottar-CX-team-och-ledning.png</image:loc>
<image:title><![CDATA[Verktyg som stöttar CX-team och ledning]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Expertstod-langs-vagen.png</image:loc>
<image:title><![CDATA[Expertstöd för CX-team och ledning i hela NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Kundcitat-2.png</image:loc>
<image:title><![CDATA[Omdöme av NPS-Audit Online]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Boka-tid-om-NPS-Audit-and-Planner.png</image:loc>
<image:title><![CDATA[Boka möte om NPS-Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Utmaningar-med-NPS.png</image:loc>
<image:title><![CDATA[Utmaningar med NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Ramar-och-vagvisning-CX-arbete.png</image:loc>
<image:title><![CDATA[Next level NPS jobba enligt NPS-metoden]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Kontakta-oss-4.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Kontakta-oss-6.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Arbetsverktyg.png</image:loc>
<image:title><![CDATA[Ett levande arbetssätt för CX och Net promoter score]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Redo.png</image:loc>
<image:title><![CDATA[Redo att växla upp]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Kontakta-oss-7.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Lojalitetsarbetet-passar-som-handen-i-handsken.png</image:loc>
<image:title><![CDATA[NPS-Audit och Planner passar organisationer som vill lyfta NPS-arbetet till högre nivå]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/OEversikt-omraden.png</image:loc>
<image:title><![CDATA[Genomgång och analys inom NPS-Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Hur-det-ser-ut.png</image:loc>
<image:title><![CDATA[Frågor och Resultatportal]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/36/Proven-NPS-Master.png</image:loc>
<image:title><![CDATA[Proven NPS Master]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/nps-audit-planner-en/</loc>
<lastmod>2026-03-26T11:24:50+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/NPS-Audit-Online-topp.jpg</image:loc>
<image:title><![CDATA[NPS-Audit & Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/NPS-Audit-and-Planner.jpg</image:loc>
<image:title><![CDATA[Take the pulse of your CX and NPS work with NPS Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Verktyg-som-stottar-CX-team-och-ledning-2.png</image:loc>
<image:title><![CDATA[Tools that support CX teams and leadership]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Expertstod-langs-vagen.png</image:loc>
<image:title><![CDATA[Expert support for CX teams and leadership throughout NPS work]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Said-about-NPS-Audit-and-Planner.jpg</image:loc>
<image:title><![CDATA[Testimonial about NPS Audit Online]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Book-a-meeting-2.png</image:loc>
<image:title><![CDATA[Book a meeting about NPS Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Ramar-och-vagvisning-CX-arbete.png</image:loc>
<image:title><![CDATA[Next level NPS – working according to the NPS methodology]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Arbetsverktyg-2.png</image:loc>
<image:title><![CDATA[A living way of working for CX and Net Promoter Score]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Book-a-meeting-step-up-2.png</image:loc>
<image:title><![CDATA[Book a meeting]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/57/Lojalitetsarbetet-passar-som-handen-i-handsken.png</image:loc>
<image:title><![CDATA[Book a meeting]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/nps-natverket/</loc>
<lastmod>2026-05-26T13:57:33+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Naetverket.jpg</image:loc>
<image:title><![CDATA[NPS-Nätverket och NPS-Dagen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Kunskapsdelning-2.jpg</image:loc>
<image:title><![CDATA[Kunskapsutbyte inom CX och NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Historien-bakom-2.jpg</image:loc>
<image:title><![CDATA[Inspiration och erfarenhetsutbyte om NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Kundkultur-under-lupp-Frukostseminarium.png</image:loc>
<image:title><![CDATA[Frukostseminarium - Kundkultur under lupp]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Rundabord-2.jpg</image:loc>
<image:title><![CDATA[Rundabordssamtal om att nyttja ambassadörskraften]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Webinar-Management-NPS.jpg</image:loc>
<image:title><![CDATA[Webinar för ledning - öka tillväxt med NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/NPS-Dagen-2.jpg</image:loc>
<image:title><![CDATA[NPS-Dagen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Webinars.jpg</image:loc>
<image:title><![CDATA[NPS-webinar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Rundabord.jpg</image:loc>
<image:title><![CDATA[Rundabord]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/NPS-Naetverket-CX-Management-3.png</image:loc>
<image:title><![CDATA[NPS-metoden för dig som jobbar med CX Management]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/Webinar-Rivstarta-ditt-NPS-arbete.jpg</image:loc>
<image:title><![CDATA[Webinar - Rivstarta ditt NPS-arbete]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/23/NPS-ekonomi-koppling-mellan-NPS-och-affaeren.jpg</image:loc>
<image:title><![CDATA[]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/om-oss/</loc>
<lastmod>2026-05-19T10:53:50+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/OM-oss-2.jpg</image:loc>
<image:title><![CDATA[Om oss på MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Take-shortcuts-with-us.jpg</image:loc>
<image:title><![CDATA[Take fast track with us]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/FAQ-fragor-och-svar-om-NPS.jpg</image:loc>
<image:title><![CDATA[Vår historia och vårt driv]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Boka-moete.png</image:loc>
<image:title><![CDATA[Boka möte]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Kundcentrerad-affaersutveckling.png</image:loc>
<image:title><![CDATA[Kundcentrerad affärsutveckling]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Vaex-tillsammans-med-kunder.jpg</image:loc>
<image:title><![CDATA[MarketDirection NPS-experter]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Flyg-med-Voice-of-the-Customer.jpg</image:loc>
<image:title><![CDATA[Voice of the Customer - förstå och utvecklas med kundfeedback]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Medarbetare-pa-MarketDirection.jpg</image:loc>
<image:title><![CDATA[Team MarketDirection]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Pro-bono-arbete-Laekare-Utan-Graenser.jpg</image:loc>
<image:title><![CDATA[Socialt ansvarstagande Läkare Utan Gränser ]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/MarketDirection-Vardeord-l.png</image:loc>
<image:title><![CDATA[Värdeord Kundnära Garv Utmanande och Ödmjuka]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/3/Trygghet-och-integritet.jpg</image:loc>
<image:title><![CDATA[Trygghet och integritet gdpr och branschregler ]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/our-services/</loc>
<lastmod>2026-03-26T11:13:59+01:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/Vara-tjaenster.jpg</image:loc>
<image:title><![CDATA[Våra tjänster - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/CX-and-NPS-Program-2.jpg</image:loc>
<image:title><![CDATA[CX and NPS program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/Growth-through-Customer-Loyalty.jpg</image:loc>
<image:title><![CDATA[Growth through customer loyalty]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/NPS-Audit-and-Planner-2.jpg</image:loc>
<image:title><![CDATA[NPS-Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/Customer-Spirit-Index-3.jpg</image:loc>
<image:title><![CDATA[Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/Training-and-Workshops-NPS.jpg</image:loc>
<image:title><![CDATA[Training and Workshops within CX and NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/Experience-Management-Platform-2.jpg</image:loc>
<image:title><![CDATA[XM-plattform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/Feedback-and-Surveys-2.jpg</image:loc>
<image:title><![CDATA[Customer Feedback and Surveys]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/49/Employee-surveys-2.jpg</image:loc>
<image:title><![CDATA[Employee Surveys]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/policy-marketdirection/</loc>
<lastmod>2025-08-13T15:27:19+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/21/MarketDirections-Personuppgiftspolicy.jpg</image:loc>
<image:title><![CDATA[]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/21/Sverige.png</image:loc>
<image:title><![CDATA[Policy Swedish]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/21/England.png</image:loc>
<image:title><![CDATA[Policy English]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/start/</loc>
<lastmod>2026-05-22T12:10:54+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/CX-och-NPS-program-med-MarketDirection.jpg</image:loc>
<image:title><![CDATA[Kundfokus med NPS nyckeltal och metod]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Från insikter till handling till resultat med NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Kunddriven-affaersutveckling-2.jpg</image:loc>
<image:title><![CDATA[Kunddriven affärsutveckling med stöd av NPS-metoden]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Dominoeffekt-av-kundcentrerat-arbete.jpg</image:loc>
<image:title><![CDATA[Dominieffekt av det kundcentrerade arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Boka-moete.png</image:loc>
<image:title><![CDATA[Stärk ditt kundcentrerade arbete - kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Vad-driver-kundlojalitet-2.jpg</image:loc>
<image:title><![CDATA[Helhetsleverantör inom CX, NPS och kunddriven affärsutveckling]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Maeta-kundkultur.jpg</image:loc>
<image:title><![CDATA[Mät hur kundcentrerade ni verkligen är]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/CX-Och-NPS-program-2.png</image:loc>
<image:title><![CDATA[CX- och NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/NPS-Audit-och-Planner.png</image:loc>
<image:title><![CDATA[NPS-Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Customer-Spirit-Index-kundkultur.png</image:loc>
<image:title><![CDATA[Customer-Spirit Index kundkultur]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/XM-plattform-CX-plattform-2.png</image:loc>
<image:title><![CDATA[Experience Management CX EX plattform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Kundfeedback-och-undersoekningar-2.png</image:loc>
<image:title><![CDATA[Kundfeedback och kundundersökningar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Utbildning-och-workshops-inom-CX-och-NPS.png</image:loc>
<image:title><![CDATA[Utbildning &amp; workshops inom CX och NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Kom-i-gang-med-NPS.jpg</image:loc>
<image:title><![CDATA[Kom igång med NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Maxa-effekterna-av-NPS-arbetet.jpg</image:loc>
<image:title><![CDATA[Maxa effekterna med NPS-metoden]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Nyfiken på vår arbetsmodell inom NPS? Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/NPS-konsulter-som-hjaelper-dig-na-affaersmalen.png</image:loc>
<image:title><![CDATA[Kundrelationer och upplevelser som driver lojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Oriola-citat-Jeanette.png</image:loc>
<image:title><![CDATA[Kundcitat — Ni gör mitt jobb lättare]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Move-forward-in-CX-and-NPS-3.png</image:loc>
<image:title><![CDATA[Move forward with CX and NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Kontakta-oss-3.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/AI-CX-NPS.png</image:loc>
<image:title><![CDATA[Effekter för verksamheten av CX NPS och AI]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/David-Reinerstedt-3.png</image:loc>
<image:title><![CDATA[David Reinerstedt, Toyota Material Handling Europe]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/1/Exempel-pa-kunder.png</image:loc>
<image:title><![CDATA[Några av MarketDirections kunder]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/tips-och-inspiration/</loc>
<lastmod>2026-05-26T13:35:45+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Tips-och-rad-om-NPS-kunskap.jpg</image:loc>
<image:title><![CDATA[Tips och råd inom CX- och lojalitetsarbete]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Moet-kunder-med-omtanke-2.jpg</image:loc>
<image:title><![CDATA[Utveckla affären med omtanke om kunden]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Kunddriven-styrning-i-ledningsgruppen.jpg</image:loc>
<image:title><![CDATA[Reflektionsmall: Kunddriven styrning i ledningsgruppen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Fran-kundinsikt-till-raett-prioritering.jpg</image:loc>
<image:title><![CDATA[Mall: Från kundinsikt till rätt prioritering]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Djupdyk-Jobba-raett-med-NPS.png</image:loc>
<image:title><![CDATA[Djupdyk - Artikel 2 Maxa effekterna av CX/NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Djupdyk-1-Koppla-NPS-till-affaersmal.jpg</image:loc>
<image:title><![CDATA[Djupdyk en artikel om att koppla NPS till affärsmålen]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Toyota-Material-Handling-Europe-Kundcase-MarketDirection.jpg</image:loc>
<image:title><![CDATA[Inspirerande kundcase med Toyota Material Handling Europe]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Webinars-2.jpg</image:loc>
<image:title><![CDATA[Webinars om CX, kundlojalitet, NPS-program, NPS-ekonomi]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Wowpodden.jpg</image:loc>
<image:title><![CDATA[Wowpodden om kundlojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Tips-ambassadoerskraft.jpg</image:loc>
<image:title><![CDATA[Tips om att boosta och aktivera sina ambassadörer]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Nyttja-Ambassadoerskraften.jpg</image:loc>
<image:title><![CDATA[Nyttja ambassadörskraften]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Mall-programplan-NPS.png</image:loc>
<image:title><![CDATA[Mall för programplan för NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/GDPR-och-NPS.png</image:loc>
<image:title><![CDATA[Information om GDPR och NPS-metoden]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Om-eNPS.png</image:loc>
<image:title><![CDATA[Information och tips om eNPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/Saljutvarderingar.png</image:loc>
<image:title><![CDATA[Information om säljutvärdering, kundupplevelsemätning]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/22/NPS-studie-ladda-ner-rapport-2.png</image:loc>
<image:title><![CDATA[Resultatrapport från NPS-studie - ladda ner här]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/training-and-workshops-in-cx-nps/</loc>
<lastmod>2026-03-26T11:22:48+01:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/54/Utbildning-och-workshops-inom-CX-och-NPS-3.jpg</image:loc>
<image:title><![CDATA[Utbildning & workshops inom CX och NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/54/Training-and-workshop-in-one.jpg</image:loc>
<image:title><![CDATA[Tailored Training and Workshop on CX and NPS best practice]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/54/Tailormade-CX-and-NPS-training.jpg</image:loc>
<image:title><![CDATA[Calculating ROI from CX and NPS]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/54/Fast-track-NPS-economy.jpg</image:loc>
<image:title><![CDATA[Fast-track CLV session linked to CX and NPS]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/54/Get-started.jpg</image:loc>
<image:title><![CDATA[Get started with CX and NPS]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/54/Join-the-NPS-ride-2.jpg</image:loc>
<image:title><![CDATA[Launching a robust NPS programme]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/54/Online-training-in-NPS-Method.jpg</image:loc>
<image:title><![CDATA[Online training on the NPS methodology]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/utbildning-and-workshops-cx-nps/</loc>
<lastmod>2026-05-04T11:18:40+02:00</lastmod>
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<image:loc>https://www.marketdirection.se/media/posts/48/Utbildning-och-workshops-inom-CX-och-NPS-3.jpg</image:loc>
<image:title><![CDATA[Utbildning & workshops inom CX och NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/Foerelaesning-och-Workshop-i-ett.jpg</image:loc>
<image:title><![CDATA[Företagsföreläsning om CX- &amp; NPS-arbete enligt best practice]]></image:title>
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<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/Workshop-om-CLV-och-NPS-ekonomi.jpg</image:loc>
<image:title><![CDATA[Räkna CLV, ROI av CX och NPS]]></image:title>
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<image:loc>https://www.marketdirection.se/media/posts/48/Kontakta-oss.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
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<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/Snabbkurs-i-CLV-kopplat-till-CX-och-NPS.jpg</image:loc>
<image:title><![CDATA[Snabbkurs Räkna CLV kopplat till CX- &amp; NPS-arbetet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/Kom-igang-med-CX-och-NPS-2.jpg</image:loc>
<image:title><![CDATA[Kom igång med ditt CX- och NPS-arbete]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/Kontakta-oss-2.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/Kontakta-oss-3.png</image:loc>
<image:title><![CDATA[Kontakta oss]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/Join-the-NPS-ride.jpg</image:loc>
<image:title><![CDATA[Starta igång ett stabilt NPS-program ]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/48/NPS-utbildning.jpg</image:loc>
<image:title><![CDATA[Online-utbildning om NPS-metoden]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/vara-tjanster/</loc>
<lastmod>2026-05-19T09:43:45+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Vara-tjaenster.jpg</image:loc>
<image:title><![CDATA[Våra tjänster - lojalitetsarbete som lönar sig]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/CX-och-NPS-program.jpg</image:loc>
<image:title><![CDATA[CX- &amp; NPS-program]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Tillvaext-med-oekad-kundlojalitet.jpg</image:loc>
<image:title><![CDATA[Tillväxt med ökad kundlojalitet]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/NPS-AUdit-och-Planner.jpg</image:loc>
<image:title><![CDATA[NPS-Audit &amp; Planner]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Customer-Spirit-Index.jpg</image:loc>
<image:title><![CDATA[Customer-Spirit Index]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Utbildningar-and-workshops-inom-CX-och-NPS.jpg</image:loc>
<image:title><![CDATA[Utbildningar &amp; workshops inom CX och NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/XM-plattform.jpg</image:loc>
<image:title><![CDATA[XM-plattform]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Kundfeedback-och-enkaeter.jpg</image:loc>
<image:title><![CDATA[Kundfeedback &amp; enkäter, kundundersökningar]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Medarbetarundersoekningar.jpg</image:loc>
<image:title><![CDATA[Medarbetarundersökningar eNPS, EX]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Kom-i-gang-med-NPS.jpg</image:loc>
<image:title><![CDATA[Kom igång med NPS]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/2/Maxa-effekterna-av-NPS-arbetet-2.jpg</image:loc>
<image:title><![CDATA[Maxa effekterna av NPS - Jobba rätt med NPS-metoden]]></image:title>
</image:image>
</url>
<url>
<loc>https://www.marketdirection.se/voc-en/</loc>
<lastmod>2026-05-22T17:05:07+02:00</lastmod>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/Thanks-your-voice-is-heard.jpg</image:loc>
<image:title><![CDATA[Customer chair Voice of the Customer]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/Customer-Feedback-valuable-2.png</image:loc>
<image:title><![CDATA[Customer feedback]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/tack-for-din-tid-4.jpg</image:loc>
<image:title><![CDATA[Thank you for your participation]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/Customer-Feedback-valuable-3.png</image:loc>
<image:title><![CDATA[Customer Voice]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/tack-for-din-tid-5.jpg</image:loc>
<image:title><![CDATA[Thank you for your participation]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/Customer-Feedback-valuable-4.png</image:loc>
<image:title><![CDATA[Voice of the Customer]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/Customer-Feedback-valuable-5.png</image:loc>
<image:title><![CDATA[Thanks for your feedback]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/tack-for-din-tid-6.jpg</image:loc>
<image:title><![CDATA[Thank you for your opinion]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/Customer-Feedback-valuable-6.png</image:loc>
<image:title><![CDATA[Your feedback is valuable]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/tack-for-din-tid-3.jpg</image:loc>
<image:title><![CDATA[Tack för din åsikt]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/Customer-Feedback-valuable-7.png</image:loc>
<image:title><![CDATA[Customer First]]></image:title>
</image:image>
<image:image>
<image:loc>https://www.marketdirection.se/media/posts/18/tack-for-din-tid-7.jpg</image:loc>
<image:title><![CDATA[Tack för din röst]]></image:title>
</image:image>
</url>
</urlset>